Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
India: Estimated delivery within 4–7 business days, depending on your location.
Delivery times may be extended due to weather, courier delays, or other unforeseen circumstances.
Shipping Charges
Free shipping on all prepaid orders.
Shipping charges (if applicable) will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS/WhatsApp (if provided).
Delivery Delays
While we strive to deliver on time, unexpected delays may occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or the expected delivery date). We will work with the shipping partner to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us through our customer support email
Email: hellotruvitt@gmail.com